About An Expert Guide to Problem-Solving:
Most of us encounter problems in our lives, either at work or at home. These problems cause stress in our minds and leave us exhausted. Instinctively, we start to take ad-hoc actions that we think will resolve the problem, but we soon realize that our actions are not effective and do not prevent or solve the core problem.
Structured problem solving provides a systematic approach to identifying the root causes of a problem. Many scientific tools and methods have been developed to identify effective solutions to any problem. The most widely used problem-solving techniques are listed below:
– Fishbone Diagram
– Brainstorming
– Failure Modes and Effects Analysis (FMEA)
– SWOT matrix
– 5Whys
In this latest version, I have included a new chapter to introduce you to 6 additional problem-solving techniques:
– Six Thinking Hats
– Plan-Do-Check-Act (PDCA) cycle
– Hurson’s Productive Thinking Model
– Story Boarding
– Means-Ends Analysis (MEA)
– First Principles Thinking
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Author Bio:
Aditi Agarwal provides Scrum coaching to help teams develop complex products effectively. Being a certified SAFe Program Consultant (SPC), a certified Scrum Master (CSM), and a certified Project Management Professional (PMP), she has a proven track record of delivering high-value products and services to end-users. She lives in Phoenix, Arizona with her loving family. She is the author of the “Lean-Agile Product Development” book series with 3 titles – “The Basics Of Agile and Lean”, “The Basics Of Scrum”, and “The Basics Of Kanban”. Her mission is to share her knowledge and accelerate learning for others.